Deliveries & Return
Delivery Information
At Resort Wear, we are committed to providing a seamless shopping experience. Here’s everything you need to know about our delivery services:
Free Delivery
- Enjoy free worldwide delivery on all orders over $100.
- For orders under $100, a flat shipping rate will apply.
Delivery Time
- Orders are typically processed within 1-2 business days.
- Estimated delivery times vary based on your location:
- North America: 5-7 business days
- Europe: 7-10 business days
- Asia and Australia: 10-14 business days
- Rest of the World: 14-21 business days
Order Tracking
- Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery.
Returns and Exchanges
We hope you love your Resort Wear purchase, but if you need to make a return or exchange, we’re here to help.
Return Policy
- You can return items within 30 days of receipt for a full refund or exchange.
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Please note that sale items are final sale and cannot be returned or exchanged.
How to Return
- Initiate a Return: Contact our customer service team at Care@resortwear.com to initiate a return. Please include your order number and reason for the return.
- Pack Your Item: Securely pack your item in its original packaging or a suitable alternative.
- Ship Your Return: We will provide you with a return shipping label. Attach the label to your package and drop it off at your nearest shipping location.
Exchanges
- To exchange an item, please follow the return process and place a new order for the desired item.
- If you received a defective or incorrect item, please contact us at Care@resortwear.com, and we will assist you with the exchange process.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days to your original method of payment.
Contact Us If you have any questions about our delivery or return policies, please contact our customer service team at Care@resortwear.com. We are here to help!
Thank you for shopping with Resort Wear.